Start with the receipt and invoice
Agree the customer receipts, open invoices and relevant references. Confirm which data your team may use and who owns the decision.
Give unapplied cash and short payments a reviewable next step.
A receipt and an open invoice do not always line up cleanly. LedgerSight helps finance teams inspect the exception, review a proposed allocation and keep the approval context.
A workflow with a person at the decision point
Separate the exception types
Review missing references, partial payments and ambiguous allocations with the context that explains the proposal.
Record the allocation decision
The authorised reviewer approves or rejects the proposed resolution. LedgerSight does not post entries or make payments on its own.
Exceptions worth examining
Partial payment
Keep the outstanding balance and proposed treatment visible for the reviewer.
Several possible invoices
Explain why an allocation is proposed and retain the reviewer’s decision.
Unapplied receipt
Route the missing context to the person responsible instead of silently forcing a match.
What to bring to a walkthrough
Bring a description of the current process, the systems involved, the exception types you see and who approves resolutions. Start with sample or redacted inputs; do not send financial records through the website enquiry form.
Input formats, connected systems, approval routing and evidence export requirements are agreed during scoping. See the security review checklist before discussing deployment.
Follow the evidence
A useful record connects source context, the proposed resolution, the policy boundary, the human decision and the outcome. Read the fictional sample evidence record to understand the field shape.
Explore LedgerSight for the wider finance workflow or the accounting-firm pilot for a scoped starting point.
Questions to clarify
Does LedgerSight replace our accounting system?
No. It supports review around the systems already in use. Compatibility and any approved-action handoff are confirmed during scoping.
Can an AI recommendation change the books automatically?
LedgerSight does not post entries or make payments on its own. A reviewer sees the proposal and supporting context before an approved business action.